Privacy Policy
Effective date: November 10, 2026
This Privacy Policy explains how Red Rose Landscaping LLC (“Red Rose Landscaping,” “we,” “us,” or “our”) collects, uses, shares, and protects information about you when you visit redroselandscapingpa.com (the “Website”), request an estimate, communicate with us, or use our landscaping services. By using the Website or our services, you agree to the practices described in this policy.
Information We Collect
Information you give us
When you fill out a contact or quote form, call, text, or email us, or become a client, we may collect:
- Your name, email address, and phone number
- Your property or service address
- The services you are interested in, details about your property and project, and any messages, photos, or files you send us
- Scheduling preferences and communication preferences
- Billing details needed to send quotes and invoices and to take payments (see “Payments” below)
Information collected automatically
When you visit the Website, we and our service providers automatically collect certain information using cookies, pixels, and similar technologies, such as your IP address, browser and device type, approximate location (city or region), the pages you view, how you arrived at the Website (for example, from a search engine or social media), and how you interact with our pages and forms.
Information from other sources
We may receive information about you from third-party platforms where you interact with us, such as Google, Facebook, Instagram, HomeAdvisor, or the Better Business Bureau, including reviews you post publicly about our business.
How We Use Your Information
We use the information we collect to:
- Respond to your questions and estimate requests
- Prepare quotes, schedule and perform work, and follow up on completed jobs
- Send appointment confirmations, visit reminders, quotes, invoices, receipts, and other service-related messages by email or text
- Process payments and keep accurate business records
- Ask for feedback or reviews about our work
- Understand how visitors use the Website so we can improve it and measure the effectiveness of our advertising
- Protect the Website and our forms from spam, fraud, and abuse
- Comply with legal, tax, and accounting obligations
How We Use Jobber to Manage Your Job
We use Jobber, a field service management platform provided by Jobber Technologies Inc., to manage client accounts and jobs. When you request an estimate or become a client, the information you provide (such as your name, contact details, service address, property notes, quotes, job history, invoices, and payment records) may be entered into and stored in Jobber.
Through Jobber, we may:
- Create and send you quotes and invoices and let you approve quotes online
- Schedule visits and send reminders and on-our-way notifications
- Give you access to Jobber’s online client hub, where you can view quotes, invoices, appointments, and payment history
- Accept online payments
Jobber processes this information on our behalf to provide these services. Jobber’s handling of information is also governed by its own privacy policy, available on Jobber’s website.
Payments
If you pay online, your payment is processed through Jobber and its payment processing partners. We do not store your full credit or debit card number on our systems. If you pay by check or cash, we keep a record of the payment for our accounting purposes.
Text Messaging (SMS)
If you provide your mobile phone number and agree to receive text messages, we may send you texts related to your estimate request and our services, such as quote notifications, appointment confirmations and reminders, on-our-way alerts, invoice and payment notices, and follow-up or review requests. Message frequency varies. Message and data rates may apply. You can reply STOP to any message to opt out, or reply HELP for help. Consent to receive text messages is not a condition of purchasing any service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except service providers (such as our messaging platform) that deliver messages on our behalf.
Cookies, Analytics, and Advertising Tools
The Website uses the following third-party tools, which may set cookies or collect information about your visit:
- Google Analytics: helps us understand how visitors find and use the Website. You can learn how Google uses this data at How Google uses information from sites that use its services, and you can opt out by installing the Google Analytics Opt-out Browser Add-on.
- Meta (Facebook) Pixel: helps us measure the results of our Facebook and Instagram advertising and show relevant ads to people who have visited the Website. You can manage your ad preferences in your Facebook or Instagram account settings.
- Google reCAPTCHA: protects our forms from spam and abuse. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
- Embedded content: some pages include embedded Google Maps, Google reviews, or social media content. These providers may collect information about your interaction with that content under their own privacy policies.
Most web browsers let you block or delete cookies through their settings. If you block cookies, some parts of the Website may not work as intended. You can also learn more about interest-based advertising and opt out at optout.aboutads.info.
How We Share Your Information
We do not sell your personal information. We share information only as described below:
- Service providers: companies that help us run our business, such as Jobber (job management, scheduling, invoicing, payments, and client messaging), our website host and form tools, our email provider, and the analytics and advertising providers listed above. These providers may use your information only to provide services to us or as described in their own privacy policies.
- Subcontractors: if a portion of your job is performed by a trusted subcontractor or supplier, we share only the details needed to complete that work, such as your service address and job details.
- Legal reasons: when required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, our clients, or others.
- Business transfers: if our business is sold, merged, or reorganized, client information may be transferred as part of that transaction.
How Long We Keep Information
We keep client and job records for as long as you are a client and for a reasonable period afterward to provide ongoing service, honor warranties, and meet our tax, accounting, and legal obligations. Form submissions from people who do not become clients are kept only as long as reasonably needed to respond and follow up.
How We Protect Information
We use reasonable administrative, technical, and physical safeguards to protect your information, and we rely on reputable service providers that maintain their own security programs. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Choices
- Email and text messages: you can unsubscribe from marketing emails using the link in the email, and reply STOP to opt out of text messages. We may still contact you about an active job or open invoice.
- Access, correction, and deletion: you can ask us to provide, correct, or delete the personal information we hold about you by contacting us using the information below. We may need to keep certain records when required by law or for legitimate business purposes, such as completed invoices.
- Cookies and analytics: see “Cookies, Analytics, and Advertising Tools” above.
Depending on where you live, you may have additional privacy rights under applicable law. We will respond to verified requests as required by the laws that apply to us.
Children’s Privacy
The Website and our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Links to Other Websites
The Website contains links to other websites, such as our social media pages and review sites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us at:
Red Rose Landscaping LLC
1601 Chadwick Cir
Lancaster, PA 17603
Phone: (717) 208-2265
Email: